Storage Specialist

Experience: 5-8 Years

Type: Work from Office  

Location: Bangalore

Notice Period: Immediate to 30 Days

NCG (NetConnect Global) is a digital transformation, professional services, and engineering company that delivers cutting-edge solutions for global organisations and technology startups. Since 1997 we have been helping companies and established brands reimagine their business through digitalisation. NCG is a Great Place to Work Certified Company with over 22,000 Alumni and 1600+ full-time permanent employees. We are looking for a superstar Storage Specialist to join our team.

Roles & Responsibilities:

• In-depth knowledge related to 3PAR, Primera, Alletra 9k and 6k, StoreOnce, Backup software and SAN environment
• Job-specific responsibilities include assisting with new Installation planning and CE assistance, Capacity upgrade planning and CE assistance, HW & SW Rebalancing of the Storage Array
• The position involves taking a leadership role with customer teams and internal stakeholders to resolve complex problems spanning across multiple technology landscapes and to collaborate other technology leads. Flexible to work in 24X7 support environment.
• The job also involves leading communication between other technical teams, customer and internal organization to fulfill customer needs and accomplish customer satisfaction.
• Aspiring professional should be familiar with simple to complex Administration and Operational tasks/activities on Enterprise Storage products and solutions.
• To proactively identify systematic issues in Customers Storage and SAN environment, recommend appropriate changes to Customer and Account Teams so as to improve efficiency, performance, availability of Storage environment.
• To take a lead position to optimize given Storage environment and advise internal and external stakeholders on operations that will improve overall stability and availability of Storage environment.
• Possessing capability to create Runbooks for key activities like patching, firmware and Storage OS updates and upgrades.
• Supporting and troubleshooting Storage and SAN issues in widely distributed environment.
• Plan and implement best practices for Storage and SAN solutions.
• Proactive measures to ensure adequate storage (3PAR, Primera, Alletra) capacity is available.
• Guide & Lead SOPs creation and review documentation for various Administration activities on Storage and SAN and ensure they are up to date.
• Create and update documentation on 3PAR / Primera / Alletra / StoreOnce storage solution, Remote Copy groups, backup groups, Host mapping etc.

Experience Required:

• Experience on concepts of Performance, Availability and Capacity management of Storage infrastructure.
• Hands on experience on Administration of 3PAR, Primera, Alletra 9k and 6k, & StoreOnce – LUN creation, extension, Virtual Copy, Snapshot, Replication, alerting and monitoring, Capacity Management, Reporting, complex troubleshooting etc.
• General knowledge of networking concepts and iSCSI protocol.
• Deep knowledge & understanding of Storage arrays, Storage concepts, virtualization.
• Preferable: Hands on experience in Operations and Support on HPE Storage arrays.
• Familiarity with any one enterprise Backup software: Commvault, Data Protector, NetBackup is preferable

Must Have:

• 3PAR, Primera, Alletra 9k and 6k & StoreOnce experience
• SAN fundamentals, Switch Zoning, FOS upgrade etc.
• Operating system (any one of Windows & Linux)
• Complex troubleshooting experience and Logical Problem solving approach
• Ability to work in a Solution environment, collaborating across Technology Teams.
• Virtualization concepts
• Knowledge of Remote Support and Remote monitoring processes and concepts

Benefits and About NetConnect Global:

Why NCG?

Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more! At NCG, you can explore excellent benefits designed to uplift and a solid community to upskill you.

We have more benefits for you. Apart from our excellent work culture, we believe in flexibility and freedom. As a part of NCG, you will enjoy exclusive benefits that keep growing!

What We Offer: 

• Career and competence support.
• Clearly defined career paths
• Personal Accident Policy
• Paid Maternity Leave and Paternity Leave
• Employee Assistance Program
• Gratuity
• Relocation Assistance
• Open Door Policy
• Disability Income Protection
• Equal Employment Opportunity