ServiceNow Technical Lead

NCG (NetConnect Global) is a digital transformation, professional services, and engineering company that delivers cutting-edge solutions for global organizations and technology startups. Since 1997 we have been helping companies and established brands reimagine their business through digitalization. NCG is a Great Place to Work Certified Company with over 22,000 Alumni and 1600+ full-time permanent employees. We are looking for a superstar ServiceNow Technical Lead to join our team.

Role: ServiceNow Technical Lead

Experience: 3-5 years

Notice Period: Immediate joiners required ( 15-30 days max)

Qualification: Graduate

MODE OF WORK: Hybrid

Salary: 10-20 LPA

Mandatory Skills: JavaScript, HTML, CSS, Angular, REST and SOAP Integrations, ITIL

Required Skills:

• Experience implementing ServiceNow Service Catalog.
• Implement service changes, workflow automation, integrations, and enhancements.
• Practical experience in the creation or modification of the relevant ITSM toolset components (Incident/ Problem/ Change/ Configuration)
• Mandatory experience needed in Customer Service Management (CSM) needed
• Experience in implementing inbound and outbound API integrations and workflows within ServiceNow
• Perform workflow design, configuration, development, and data loads for ServiceNow platform, (ServiceNow) applications.
• 3-4 years of experience with JavaScript, HTML, CSS, Angular, REST and SOAP Integrations
• ServiceNow Certified Application Developer (Mandatory)
• ServiceNow Certified System Administrator or Certified Implementation Specialist (ITSM, Service Mapping, Discovery, Event Management or Software Asset Management) (Mandatory)

Good-to-Have :

• Experience in customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, and reports in ServiceNow.
• Must have the ability to work in a fast-paced environment, balance priorities and juggle multiple tasks at once.

What We Offer:

• Career and competence support.
• Clearly defined career paths
• Medical Insurance up to Rs.20 Lakhs *
• Personal Accident Policy
• Paid Maternity Leave and Paternity Leave
• Employee Assistance Program
• Gratuity
• Relocation Assistance
• Open Door Policy
• Disability Income Protection
• Equal Employment Opportunity