IntelliMatch Support

Experience: 3 – 5 Years 

Type: Work from Office   

Location: Chennai 

Notice Period: Immediate to 30 Days 

NCG (NetConnect Global) is a digital transformation, professional services, and engineering company that delivers cutting-edge solutions for global organisations and technology startups. Since 1997 we have been helping companies and established brands reimagine their business through digitalisation. NCG is a Great Place to Work Certified Company with over 22,000 Alumni and 1600+ full-time permanent employees. We are looking for a superstar Intellimatch Support to join our team. 

Responsibilities: 

• Efficient in application (from Intellimatch 9.1 to 9.2.7. to 19.4) 
• Fix issues arising from migration and help with IT and user queries. 
• In charge of the user issues and requirements processing (access & connections, data distribution issues, queries and extractions needs) 
• End user functional support 
• Analyze and fix issues raised by clients (Operations/Finance) 
• Ensure internal and external communication about the incidents/ service requests/ changes impacting the application landscape 
• Monitor End to End execution 
• Propose improvements related to the support activity (including but not limited to batch performance, change management, service requests & production incidents) 
• Log Issues and Resolution processes. 

Requirements: 

• Knowledge of Intellimatch 9.1 R2 / 9.2.7./19.4/higher versions  
• Upgrade/migrate INM application to latest OS and SQL with supporting ETL elements.  
• SQL (requests (insert, update, delete), joins, stored procedures, indexes, views)  
• Knowledge of software development lifecycle (SDLC) activities  
• Knowledge on Crystal Report 
• Knowledge on any ETL tool 

Benefits and About NetConnect Global:  

Why NCG?  

Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more! At NCG, you can explore excellent benefits designed to uplift and a solid community to upskill you.  

We have more benefits for you. Apart from our excellent work culture, we believe in flexibility and freedom. As a part of NCG, you will enjoy exclusive benefits that keep growing! 

What We Offer:   

• Career and competence support.    
• Clearly defined career paths    
• Personal Accident Policy    
• Paid Maternity Leave and Paternity Leave    
• Employee Assistance Program    
• Gratuity    
• Relocation Assistance    
• Open Door Policy    
• Disability Income Protection    
• Equal Employment Opportunity