Cookie Policy

Last updated: 01/06/2025

We are Netconnect Global INC (operating as "welocity.ai", "we", "us", "our") – a software provider offering AI-powered video interview and recruitment intelligence solutions. This Cookie Policy describes what information we collect through cookies and similar technologies, how we use it, and why we sometimes need to store these cookies.

Cookies help us improve the functionality and personalization of our websites, Platform, and online services ("Website"). By using our Websites, you agree that we may store and access cookies and data about you as explained in this policy.

What are cookies?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference, login information, or session data. We set those cookies and call them first-party cookies.

We also use third-party cookies—from a domain other than the domain of the website you are visiting—which can be used for analytics, functionality, and advertising purposes.

Over 90% of websites use cookies. You can find out more at cookiesandyou.com.

Types of cookies we use

Essential Cookies

Always Active

These cookies are necessary for the Website to function and cannot be switched off. They are usually set in response to actions you take, such as:

• Setting your privacy preferences
• Logging in to your account
• Filling in forms
• Security and authentication
• Load balancing and session management

Performance/Analytics Cookies

Optional

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. We use:

• Google Analytics 4 - Website traffic analysis
• Microsoft Clarity - User behavior analytics
• Heap Analytics - Product analytics
• Mixpanel - User engagement tracking

Functionality Cookies

Optional

These cookies enable enhanced functionality and personalization:

• Remember your preferences (language, region, username)
• Provide personalized content
• Remember settings for video interviews
• Chat support features (Intercom, Zendesk)

Marketing/Advertising Cookies

Optional

These cookies track visitors across websites to display relevant ads:

• Google Ads - Retargeting and conversion tracking
• LinkedIn Insight Tag - B2B marketing and analytics
• Facebook Pixel - Social media advertising
• HubSpot - Marketing automation and tracking
• Segment - Customer data platform

Third-party cookies

Third-party cookies include those set by:

Analytics Partners

• Google Analytics - Traffic and behavior analysis
• Hotjar - Heatmaps and session recordings
• FullStory - Digital experience analytics
• Amplitude - Product analytics

Marketing Partners

• Google Marketing Platform - Advertising and remarketing
• LinkedIn Marketing Solutions - Professional targeting
• Meta Business Suite - Facebook and Instagram advertising
• Twitter Ads - Social media marketing
• Microsoft Advertising - Bing ads and remarketing

Functional Services

• YouTube - Embedded video content
• Vimeo - Video hosting for interviews
• Calendly - Appointment scheduling
• DocuSign - Electronic signatures
• Stripe - Payment processing

Cookies specific to our AI platform

Our AI-powered video interview platform uses additional cookies for:

Interview Session Cookies

• Maintain interview session integrity
• Save progress during multi-part interviews
• Store temporary video upload tokens
• Manage real-time connection quality

AI Processing Cookies

• Queue management for AI analysis
• Processing status tracking
• Result caching for performance
• Error recovery and retry mechanisms

Legal basis for using cookies

We use cookies based on:

Strictly Necessary (No consent required)

Essential cookies required for basic website operation and security

Consent-Based

All optional cookies (analytics, functionality, marketing) require your explicit consent

Legitimate Interest

Limited analytics for security and fraud prevention (where legally permitted)

Your cookie choices

How to manage cookies

You have several options to control cookies:

Cookie Banner/Preference Center

• Click "Cookie Settings" on any page
• Customize your preferences by category
• Update preferences anytime via the settings icon

Browser Settings

• Block all cookies (may affect functionality)
• Delete existing cookies
• Set preferences for specific websites
• Use private/incognito browsing mode

Third-Party Opt-Outs

• Google: ads.google.com/settings
• Facebook: facebook.com/ads/preferences
• LinkedIn: linkedin.com/psettings/advertising
• General: optout.networkadvertising.org

Do Not Track: We respect Do Not Track browser signals where legally required.

Mobile app cookies

If you use our mobile applications, we use similar technologies:

• Mobile advertising IDs (IDFA/AAID)
• App analytics (Firebase, AppCenter)
• Push notification tokens

Manage these through your device settings.

Other tracking technologies

Web Beacons/Pixels

Tiny graphics (1x1 pixel) embedded in emails and web pages to:

• Track email opens and clicks
• Measure campaign effectiveness
• Understand user engagement
• Detect fraud and security issues

Local Storage

Browser storage for:

• User preferences
• Session data
• Offline functionality
• Performance optimization

Fingerprinting

We do NOT use device fingerprinting for tracking purposes.

Specific regional requirements

European Union (GDPR)

• Explicit consent required before setting optional cookies
• Granular control over cookie categories
• Right to withdraw consent anytime
• Cookies expire within 13 months maximum

California (CCPA/CPRA)

• Right to opt-out of "sale" of personal information
• We don't sell data, but third-party cookies may constitute "sharing"
• Universal opt-out signals honored (Global Privacy Control)

Other US States

Compliance with state-specific requirements for:

• Colorado, Connecticut, Utah, Virginia
• Nevada online privacy laws
• State-specific opt-out rights

Cookie list

For a detailed list of all cookies we use, including:

• Cookie name and provider
• Purpose and description
• Type and category
• Duration/expiry
• Data collected

Visit: https://welocity.ai/cookie-list

Updates to this policy

We may update this Cookie Policy periodically to reflect:

• Changes in cookies we use
• New legal requirements
• Technology updates
• Business changes

Check the "Last updated" date for the latest version.

Children's privacy

Our services are not intended for individuals under 18. We do not knowingly use cookies to track children.

Cross-border data transfers

Cookies may result in data transfer to countries including:

• United States (primary servers)
• European Union (EU users)
• Other countries where our providers operate

We ensure appropriate safeguards for international transfers.

Cookie retention periods

• Session cookies: Until browser closed
• Authentication: 30 days
• Preferences: 1 year
• Analytics: 14 months
• Marketing: 90 days
• Security: 6 months

Impact of refusing cookies

If you refuse cookies:

Essential cookies (cannot refuse)

• Website remains functional
• Security features active

Optional cookies (if refused)

• Personalization features limited
• Cannot save preferences
• Analytics not collected
• Targeted ads not shown
• Website still accessible
• Core features available

Questions and contact

Privacy Team

Email: privacy@welocity.ai

Mail: Netconnect Global INC

Attn: Privacy Team 415 Mission Street San Francisco, CA 94105 United States

Data Protection Officer

Email: dpo@welocity.ai

EU/UK Representative

[To be appointed if required]

[Contact details]

Additional resources

• Main Privacy Policy: https://welocity.ai/privacy
• Cookie Settings: Available on every page footer
• Learn About Cookies: https://cookiesandyou.com
• Browser Privacy: Google Chrome Privacy, Mozilla Firefox Privacy, Microsoft Edge Privacy, Apple Safari Privacy

Effective Date: 01/06/2025

Version: 1.0

Classification: Public