What is Digital Workplace and Why is it Important?

A truly digital workplace brings together a wide range of tools to enable information and collaboration tailored to the role, location and mission of each employee.

It requires looking beyond traditional models of the work environment and instead, thinking about how employees use digital technology to better serve customers and deliver an improved overall experience for both the customer and the end-user. To create a digital workplace, an IT organization brings together people, processes, and technologies to deliver real-time information, data, tools, and services, such as social media, anywhere, anytime, and on any user’s device. Digital workplaces not only make employees more productive but also make companies more flexible by enabling them to choose the right working environment for their employees and customers. Sources: 6

The introduction of a digital workplace will create an environment in which employees can thrive while improving productivity, efficiency, and employee development and engagement. Sources: 1

According to a recent report by the Digital Workplace Institute, the digital workplace will significantly increase productivity, productivity growth, and employee engagement. Sources: 1

Remote employees must view and approve forms, work with colleagues, and participate in online meetings. IT managers are often reluctant to support mobile work, which can hamper employees “adoption of new tools. Sources: 0

As a virtual substitute for physical office space, the digital workplace provides employees with the digital tools they need to successfully manage their work. While the precise definition of digital workplaces varies widely according to the size, requirements, and business challenges of an organization, it is a great way to streamline internal business processes and improve the overall employee experience. To meet employees “expectations, you need a digital workforce plan that includes identity management and security strategies. Sources: 0, 7

With a digital workplace, it is possible to integrate different business applications, which employees can then access via a standardized platform. This means that culture will determine how and to what extent employees use and use the intranet platforms of the digital workstations to work together, network and communicate. Develop a change management plan and strategy for the digital workplace in combination with your existing infrastructure and work culture. Sources: 4, 7

The digital workplace is a broad term that includes the devices and software platforms that employees use to do their work, meaning that they are a virtual complement to the physical office space. Each organisation has its own digital toolbox, with the tools used and the platforms introduced depending on the size of the organisation, the number of employees at the workplace and the level of infrastructure available. The digital workplaces include the idea that companies should use the digital transformation (DX) to align technology, employees and business processes to improve operational efficiency and achieve organizational goals. Sources: 2, 4

The digital workplace includes various software platforms and devices that enable employees to do their daily work. With a digital workstation, you have access to all the tools you need to improve efficiency and collaboration. Sources: 3

Although the precise definition of digital workplaces can vary widely, it is a combination of prioritizing employee experience and integrating technology into an organization’s internal business processes to streamline and digitize operations. This definition expands the scope of digital workplaces by encompassing not only the work environment but also the business process and the experience of employees. Sources: 3, 5

In recent years, offices have been designed to expand and strengthen not only the working environment but also the business process and the experience of employees. This scope can be expanded by touching everything from onboarding and training to customer service and employee engagement. Digital workplaces can also have a broader strategic impact, according to a recent report by the Center for Digital Workplace Research. Sources: 5

They even have the potential to be far more transformative than the physical workplace has ever been. Digital jobs are important because they reduce our dependence on physical jobs. Sources: 4, 5

Physical freedom of work can offer great flexibility in people’s working methods, in the formation of teams and in the resolution of ad hoc problems. While the intranet is essential for modern business processes, it is not the only system that enables digital collaboration in the workplace. 
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