Job Description
Location: Bangalore
Total Experience: 8- 10 Years
Notice Period: Immediate to 30 Days
Roles and responsibilities:
As an SAP solution Manager at NCG, you will be Responsible for the analysis, design, customization and operations of SAP Solution Manager implementations. Not only the pure technical usage but also implementing the SolMan Solutions.
Must manage SAP Solman Implementation from top to bottom starting with change management and project planning, to physical transports of changes from the development environment into the production environment.
- Managing SAP Operations, System Landscape Information, IT Task Management and GPA, Template Management, and Test Management activities.
- Performance Optimization of Systems Connected to Solman System.
- Managing SAP Operations, System Landscape Information, IT Task Management and GPA, Template Management, and Test Management activities.
Should have a strong understanding of the following areas:
- Change Request Management (ChaRM)
- CTS & CTS+ (ABAP and Java Systems) configuration with ChaRM
- BO System configuration with ChaRM
- IT Service Management (ITSM)
- SAP Landscape Management (LaMa)
- Task Management
- Service Availability Management
- Notification Management
- Work Mode Management
- Guided Procedure Management
- Project Management
- Process Management
- Requirements Management (RM)
Required skills:
- The person should have experience in Configuring and Supporting Solution Manager 7.0 and 7.1. or 7.2
- Should have experience in Technical Tasks Customization and operation of the SAP SolMan modules: Business Processes Modelling, Business Process Change Analysis, Business Process Monitoring Change Request Management (ChaRM), Change Control Management System (CCMS), Change Transport System (CTS+) Application Lifecycle Management and maintenance optimizer. System Administration / Monitoring – Incident Management / Helpdesk – Test Management, Testing Tool Integration (HP Load Runner, HP Quality Centre, etc) – End-to-End Root Cause Analysis (E2E / RCA) – Service Level reporting – Solution Documentation
- Experience in setting up and troubleshooting BPM.
- Should be able to present and interact with business process owners in the environment.
- Must have good working experience on other components of Solman system Admin and Monitoring, Remote Supportability, Solution Manager Work Centers.
- Performance Optimization of Systems Connected to Solman System.
- Excellent documentation skills for configuration, troubleshooting and ongoing maintenance of the environment.
- Strong problem-solving and analysis capabilities
- Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.
- Strong relationship-building and collaboration skills
- Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and a high level of focus and attention to detail.
- Strong work ethic with good time management and with the ability to work with diverse teams and lead meetings.
Benefits and About NetConnect Global:
Why NCG?
Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more! At NCG, you can explore excellent benefits designed to uplift and a solid community to upskill you.
We have more benefits for you. Apart from our excellent work culture, we believe in flexibility and freedom. As a part of NCG, you will enjoy exclusive benefits that keep growing!
What We Offer:
- Career and competence support.
- Clearly defined career paths
- Personal Accident Policy
- Paid Maternity Leave and Paternity Leave
- Employee Assistance Program
- Gratuity
- Relocation Assistance
- Open Door Policy
- Disability Income Protection
- Equal Employment Opportunity