Platform Support Engineer

September 5, 2022
Application ends: November 3, 2022
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Job Description

NCG (NetConnect Global) is a digital transformation, professional services, and engineering company that delivers cutting-edge solutions for global organisations and technology startups. Since 1997 we have been helping companies and established brands reimagine their business through digitalisation. NCG is a Great Place to Work Certified Company with over 22,000 Alumni and 1600+ full-time permanent employees. We are looking for a superstar Platform Support Engineer to join our team.

Location: Bangalore/Hyderabad

Experience: 3-5 years

Notice Period: Immediate joiners required ( 15 days max)

Qualification: Graduate

MODE OF WORK: Hybrid, initial 15 days daily reporting to office

Mandatory Skills: Linux /Programming / Scripting skills

Job Requirements:

  • End User support for Linux Systems and services in a 24*7 production environment.
    Shifts can be rotational/permanent.
  • Collaborate with other technical teams to solve problems and continually evolve the technology.
  • Respond to alerts, report issues and escalate problems as required.
  • Prepare and maintain documentation of issues and resolutions.
  • Support day-to-day operations of the environment including installing, configuring, maintaining, and troubleshooting compute environment.
  • Respond to alerts, report issues, escalate problems as required, and resolve significant matters by exercising independent judgment within established support practices.
  • Troubleshooting issues related to Kickstart, NFS, DNS, DHCP, LDAP, SAMBA, Apache, NGINX, X-display, VNC, NFS, mount, load, network etc.
  • Ensure compliance with Synopsys security policies such that stakeholder information is protected.
  • Create/modify scripts to quicken troubleshooting and resolution of issues.

Skill Set Required

  • Strong knowledge of R&D Linux environment.
  • Experience with automation and configuration management tools such as Ansible.
  • Experience with hypervisors (VMware/oVirt/KVM/OpenStack/Citrix XenServer) provisioning and management.
  • Programming / Scripting skills in shell/Perl/Python.
  • Advanced knowledge of the Linux operating system.
  • Ability to clearly communicate technical concepts to both technical and non-technical users.
  • Proven ability to work in a dynamic team environment, collaboratively working to resolve problems spanning multiple disciplines.
  • Basic Networking fundamentals including TCP/IP, DNS, subnetting, routing, etc.
  • Solid knowledge of infrastructure services like Kickstart, NFS, DNS, DHCP, LDAP, SAMBA,
  • Apache, NGINX, X-display, VNC.
  • Knowledge of RAID Concepts.
  • Academic degree in Engineering.

Benefits and About NetConnect Global:

Why NCG?

Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more! At NCG, you can explore excellent benefits designed to uplift and a solid community to upskill you.

We have more benefits for you. Apart from our excellent work culture, we believe in flexibility and freedom. As a part of NCG, you will enjoy exclusive benefits that keep growing!

What We Offer:

  • Career and competence support.
  • Clearly defined career paths
  • Medical Insurance up to Rs.20 Lakhs *
  • Personal Accident Policy
  • Paid Maternity Leave and Paternity Leave
  • Employee Assistance Program
  • Gratuity
  • Relocation Assistance
  • Open Door Policy
  • Disability Income Protection
  • Equal Employment Opportunity