Network Engineer

Technology
Bangalore, Pune
February 21, 2023
Office
Urgent
Application ends: April 20, 2023
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Job Description

Location: Pune/Bangalore

 

Experience: 7 – 10 Years 

 

Type: Work from Office  

 

CTC: 8- 10 LPA

 

Educational Qualification/Certification: BE/BTech/BCA/BSC, CCNA or similar network certification.

 

We are looking for a dynamic and experienced Network SD to join our team at NetConnect Global! In this role, you will be responsible for designing, developing and maintaining secure and reliable network solutions while providing excellent customer service. You should have strong technical skills and extensive knowledge of network technologies such as switches, routers, firewalls, and VPNs.

 

If you are an ambitious and creative thinker who enjoys problem-solving and innovating, this position is for you!

 

Technical Skills Required:

  • 3+ years of technical experience with Routing and Switching Configurations is a must.
  • Should have configuration and good troubleshooting skills. (Monitoring, Field engineers, and broadband engineers are not fit for this role.)
  • Experience with Firewalls, Load balancers will be an added advantage.
  • Must be highly fluent in English (verbal and written).
  • Passionate about networking, information technology or cloud technologies.
  • Up-to-date knowledge and understanding of the employer’s business and industry needs and technical demands are required.
  • Excellent communication skills, particularly the Ability to communicate with staff who need to be technically trained.
  • The ideal candidate must have teamwork skills and the capability to feel comfortable working with different teams, clients and groups of staff across an organization.
  • You must have excellent organizational skills and proficiency to prioritize your workload and be ready to work in rotational shifts in 24×7 operations.
  • Knowledge and experience of 3+ years of demonstrated experience in Network troubleshooting, including service and support on networking products such as routers, switches, firewalls etc

 

Responsibilities:

  • Provide support in Network and Network Security products like Cisco, Comware, Aruba, Checkpoint, Palo Alto, Fortinet, F5 etc.
  • Operate, Administer and Govern customer setup.
  • Provide technical problem management leadership and resolve all issues, working closely with end customers and HP remote and field support staff.
  • Develop action plans to investigate and resolve complex issues/problems and communicate these to engineers, customers and relevant managers.
  • Participate in after-hours remote support rosters.
  • Identify and contribute to projects to improve product support, customer satisfaction and team efficiency.
  • Be aware of and contribute to improving team performance as measured in the team Business Fundamentals Tables (BFT).
  • Technical writing skills will be required to publish Issue resolution documents (KM & KT)
  • Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
  • Must be able to interact with colleagues from different countries and backgrounds (own team, members of SC and Product Divisions)
  • Participate/Drive ITIL-based change management, Problem management, and incident management.

 

What We Offer: 

  • Career and competence support.
  • Clearly defined career paths
  • Personal Accident Policy
  • Paid Maternity Leave and Paternity Leave
  • Employee Assistance Program
  • Gratuity
  • Relocation Assistance
  • Open Door Policy
  • Disability Income Protection
  • Equal Employment Opportunity

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