Cloud & Infra Practice Lead

April 29, 2023
Urgent
Application ends: June 28, 2023
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Job Description

Location: Bangalore

Experience: 8-11 Years

Notice Period: 30 Days

Job Requirements:

This is a Unique Leadership Opportunity for individuals who are aspiring to grow the business in Cloud & Infrastructure Services Area:

  • Responsible for setting, leading, and managing the Delivery, P&L (Top & Bottom Line) Strategy for a region/SBU of the company’s Digital Infrastructure Services Practice
  • Work closely with matrix service lines to align vision and strategy and partner with field teams on the execution
  • Collaborate with senior management and executives of Other Practices, sales, and COES for the execution of engagements, and projects where required
  • Be Part of the Core team either to incubate or develop or standardize the delivery models (e.g. Managed Services, Shared Services, Professional services, etc)
  • Incubate new business ideas and convert them into revenue/growth opportunities
  • In Existing Customer Base by bringing in World Class Customer Experience thru the delivery Excellence and Transformation Based Delivery
  • Ensure the success and growth of Cloud & Infrastructure Services by partnering with Sales, Customer Success and Delivery teams. Growth is achieved through creating account planning/growth strategy for existing accounts, and responsible for collaborating with Account Managers/Customer Success Teams.
  • Responsible for partnering with the Customers, bringing innovative/Transformation Ideas into existing accounts to achieve High Customer Satisfaction
  • Partner with Sales and Customer Success team Leaders to improve sales /revenue pipeline-building initiatives. Aid Sales and Customer Success teams with meeting and supporting client needs, along with thinking through and implementing creative sourcing strategies.
  • Should have a deep understanding and expertise in Cloud & Infrastructure services and be able to leverage their experience in a corporate environment to add value in a multitude of technologies and environments to drive the business growth

Responsibilities:

  • Delivery/Customer Experience
  • Responsible for the successful execution of Cloud Transformation and Managed Services Programs
  • Responsible for Bringing World Class Customer Experience by collaborating with the Delivery/Program Management teams
  • Ensure all the new projects are landed safe
  • Regular governance of all the programs
  • Risk Management

People

  • Demand Planning, Fulfilling
  • Career Planning
  • Performance Management

Growth Initiatives:

  • Strategize, help grow the existing portfolio of accounts by collaborating with Solutions and Account/Customer Success Teams
  • Account Planning
  • Deal Strategy, RFP/RFI, Proactive Bids solution assistance and help win the deals

What skills and experience must you have to be successful in this role?

  • Bachelor’s Degree or equivalent in Information Technology, Computer Science or other
  • 8+ Years of relevant work experience
  • Knowledge of the consulting organization, team structure, operations, delivery models, project implementation and talent pool
  • Deep understanding of Cloud & IT Infrastructure technologies
  • Have an understanding of the Public Cloud Providers Partner Ecosystem (i.e. AWS, Azure, GCP, etc) – Preferable
  • Demonstrated successful prior experience in large delivery, a cluster of accounts, with P&L Ownership
  • Entrepreneurial approach to business, team and client interactions
  • Proven experience in delivering transformation and Managed Services programs
  • Outstanding demonstrated verbal and written communication
  • Excellent interpersonal and client relationship skills
  • Ability to develop effective working relationships internally at a variety of levels and work closely with commercial departments such as sales, operations and product development
  • Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
  • Create and present technical customer presentations, consulting workshops, and proofs of concept.
  • Ability to interpret customers and develop strong technical solutions aligned with Business Value.

What We Offer: 

  • Career and competence support.
  • Clearly defined career paths
  • Personal Accident Policy
  • Paid Maternity Leave and Paternity Leave
  • Employee Assistance Program
  • Gratuity
  • Relocation Assistance
  • Open Door Policy
  • Disability Income Protection
  • Equal Employment Opportunity