Citrix Administrator

August 7, 2023
Application ends: December 31, 2023
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Job Description

Experience: 5-6 Years

Type: Work from Office

Location: Bangalore

Notice Period: Immediate to 30 Days

Job Summary:

We are seeking a skilled Citrix Administrator to join our IT team and be responsible for the design, implementation, and maintenance of our Citrix infrastructure. As a Citrix Administrator, you will play a critical role in ensuring the availability, performance, and security of our Citrix environment to support seamless application delivery and desktop virtualization for our end-users.

Technical Skills:

  • Admin, Operate and Manage Citrix Farm.
  • Experience in Citrix Virtual Apps and Desktops 7.x, 19 xx, 20 xx LTSR Suite
  • Experience in managing Citrix Virtual Apps and Desktops via Studio.
  • Experience in Citrix cloud, Citrix cloud connector
  • Install and configure FS Logix.
  • Experience in provisioning method using MCS technology.
  • Experience in publishing third party applications.
  • Good knowledge in PVS technology.
  • Good knowledge in random Citrix Desktops.
  • Good knowledge in Citrix Storefront, License Server, and Director
  • L2 troubleshooting skills in publishing and published applications.
  • Good knowledge in XenServer
  • Good knowledge in VMware vCenter and ESXi

Key Responsibilities:

  • Resolve customers issues via telephone, email, or remote sessions.
  • Reproducing issues in inhouse Lab.
  • Identify and escalate issues in a timely manner to vendor according to process guidelines.
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
  • Collaborate with other technology teams in diagnosing and isolating the cause of complex issues.
  • Maintain quality on case documentation, SLA timeframes and operational metrics.
  • Performs within the Productivity Measure of the team (scorecard).
  • Handle Problem Management, Post Incident Reviews and RCA.


  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven work experience as a Citrix Administrator or in a similar role.
  • Strong knowledge of Citrix Virtual Apps and Desktops, Citrix Provisioning Services, and Citrix ADC.
  • Familiarity with other Citrix technologies, such as Citrix Cloud and Citrix Workspace, is a plus.
  • Proficiency in configuring and optimizing Windows operating systems for virtualized environments.
  • Experience in deploying and managing virtual desktop infrastructures (VDI).
  • Understanding of networking concepts, load balancing, and SSL certificate management in Citrix environments.
  • Ability to troubleshoot and resolve complex technical issues related to Citrix infrastructure and applications.
  • Strong communication and interpersonal skills to work effectively with both technical and non-technical stakeholders.
  • Citrix certifications (e.g., CCA-V, CCP-V, CCE-V) are desirable but not mandatory.

Benefits and About NetConnect Global:

Why NCG?

Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more! At NCG, you can explore excellent benefits designed to uplift and a solid community to upskill you.

We have more benefits for you. Apart from our excellent work culture, we believe in flexibility and freedom. As a part of NCG, you will enjoy exclusive benefits that keep growing!

What We Offer: 

  • Career and competence support.
  • Clearly defined career paths
  • Personal Accident Policy
  • Paid Maternity Leave and Paternity Leave
  • Employee Assistance Program
  • Gratuity
  • Relocation Assistance
  • Open Door Policy
  • Disability Income Protection
  • Equal Employment Opportunity