Account Manager

February 22, 2023
Application ends: April 21, 2023
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Job Description

Location: Mumbai, Bangalore

Years of Experience: 6 -8 Years

Notice Period: Immediate 30 Days

Salary: 10-15 LPA

Roles and Responsibilities:

  • Serve as the lead point of contact for all customer account management matters.
  • Build and maintain strong, long-lasting client relationships.
  • Should understand the IT services industry and have experience in managing talent acquisition and operations vertical.
  • Negotiate contracts and close agreements to maximize profits.
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and prepare reports on account status.
  • Collaborate with the sales team to identify growth opportunities within the territory.
  • Assist with challenging client requests or issue escalations as needed.


  • Proven experience in an account management or sales role.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and the ability to manage multiple clients and projects simultaneously.
  • Demonstrated ability to collaborate with cross-functional teams to achieve goals.
  • Strong analytical skills and the ability to use data to drive decision-making.
  • Willingness to travel as needed.

Preferred qualifications:

  • Experience in the software or technology industry.
  • Knowledge of project management methodologies and tools.
  • Experience working with enterprise-level clients.