Monitoring Lead

September 9, 2021
Application deadline closed.

Job Description

Location: Noida  

Qualification: Bachelor’s  

Salary: 12-15 lacs

Top Skills Required:  

SolarWinds, Jira, Cloud Flare, Azure with 6-10 years of experience. 

Core Deliverables: 

  • Help improve process and procedure of runbooks 
  • Interact with the client on any technical issue 
  • Train subordinates to perform their task effectively 
  • Hands-on in handling tools like SolarWinds, Jira, cloud flare, and so on Network monitoring, Server monitoring 
  • Have worked on operationalizing monitoring tools
  • Help team with any technical issue
  • Good communication skills
  • hands-on with API and service integration with the monitoring tool 
  • able to update runbooks as per updated process and reduce false positive alerts 
  • Ensure resolve escalated issues 
  • Maintain SLA and escalation path and support teams
  • Improve BCP process for monitoring endpoints, applications, and websites