Roles and Responsibilities:
The position will be responsible for authoring and maintaining White Papers, Installation and Deployment Guides, Operation Manuals, Application, and UI User Manuals, Adapter Guides, API Reference Manuals, Release Notes, associated graphics, and may additionally assist in creating marketing collateral and RFPs.
The position requires excellent communication & interpersonal skills. The candidate will need to possess excellent language and editorial skills, and proven past experience in a similar position. Language skills will be the benchmark for hiring.
The screening will be based on a writing test. Writing samples will be required from shortlisted candidates. A client interview will also be required.
Mandatory: 8 to 12 years of relevant experience, especially using industry standards and tools such as Adobe FrameMaker/RoboHelp, and ASCII Doc.
Demonstrable expertise in planning, creating, editing, and publishing technical and user documentation.
Excellent skills in terms of communication, research, organization, collaboration, and teamwork.
A good grasp of technical terminology combined with the ability to write in a simple, concise, and accurate manner.
Mandatory: Expertise in authoring using help authoring tools (such as Adobe RoboHelp, Adobe FrameMaker, ASCII Doc), MS Office Suite, Adobe Photoshop, and Photo capture and editing software