3-5 years of hands on & strong knowledge & experience with usage, administration & managing of monitoring tools such as Zabbix & Aruba Technologies (Airwave, Clear Pass, Aruba Central), Inmon, Cacti etc.
3-5 years of demonstrated experience in Network troubleshooting including service and support on networking products such as routers, switches, firewalls etc
Experience in configuring, operating and/or troubleshooting various network monitoring tools (specified above)
Updates & Upgrades of Network Monitoring Tools
Installation, maintenance, removal, and reinstallation, Upgrade of Infrastructure platform devices independently
Installation, maintenance, removal, and reinstallation of monitoring tools (Ability to install and configure Airwave & Zabbix server, Zabbix proxy server and Zabbix endpoints)
Capability to Enhance the current networking tools and processes.
Able to collate and interpret data from various monitoring sources and perform log analysis
Ability to assess faults, prioritizes, respond, and escalate accordingly
Monitor LAN/WAN and Internet/Intranet connectivity using Zabbix, Cacti, Airwave and Inmon. Also Monitor the health of global network devices.
Quick learner on a wide range of issues, including identifying improvement opportunities
Maintain the Standard Operation Procedures.
Work closely with all GLOBAL teams for support, also provide TECHNICAL Support to site users & route the issue to the appropriate support team(s).
Ticketing system workflow for Incident, Problem & Change management
Good understanding of Datacenter Architecture
Strong knowledge TCP/IP fundamentals
Desired Candidate Profile:
Excellent problem-solving skills, and results-oriented attitude. Excellent team skills, including strong work ethic.
Willing to learn more tools & applications related to monitoring (NOC)
Should possess Excellent Verbal & Written Communication skills
Preferably should have prior experience of working in Data Centre Tier 1 profile for 2-4 years
Technology – Demonstrating Analytical and problem-solving skills as well as hands on experience on Network LAN/WAN, Wireless (Access Points), Firewall, IPsec VPN, AnyConnect VPN, Switching, Routing protocols (BGP/EIGRP/OSPF), TACAS, SSL VPN, VLANS, Trunks, NAT etc.
Operating System – RHEL, Windows.
Networking Tools – Zabbix, Aruba Technologies (Airwave, Clear Pass, Aruba Central), Nagios, Cacti, Inmon.
Networking Tools Database & API’s
Basic understanding of Firewall.
Excellent organization, interpersonal, communication skills
Self-motivated, professional attitude and works well under pressure, should be able to function independently, with limited supervision.
Networking CCNA, CCNP
Aruba Technologies (Wireless, Airwave, Clear Pass, Aruba Central)