PEGA Senior Business Analyst

August 3, 2022
Application deadline closed.

Job Description

Location: Delhi, Noida, Gurugram

Mode of Work: Hybrid

Experience required: 6-10 years Pega exp with CSBA Certification is a must

Min and Max Salary: 15-30 Lakhs

Notice Period: 15-30 Days

NCG (NetConnect Global) is a digital transformation, professional services, and engineering company that delivers cutting-edge solutions for global organizations and technology startups. Since 1997 we have been helping companies and established brands reimagine their Business through digitalization. NCG is a Great Place to Work Certified Company with over 22,000 Alumni and 1600+ full-time permanent employees.

Top Skills: Business Analysis with PEGA Background, PEGA, CSBA, SOAP, BSS, TMF


  • Engage with business stakeholders from various parts of the company (Sales, Sourcing, Marketing, Legal, etc.) to gather business requirements for IT systems, IT integration, and process automation
  • Analyze business requirements and work with other analysts and systems architects to define innovative system solutions
  • Prepare impact analysis documents, recommendations, and executive briefings
  • Identify dependencies on external systems and manage them across other IT departments
  • Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices
  • Works with the project manager/project coordinator or client to define and clarify the requirements for the software to deliver against business objectives.
  • Functionally design the software or reports against the client’s requirements. • Produce schedules and ad-hoc information requests to users’ satisfaction.
  • Automate report requests wherever possible.
  • Tests the application to ensure it meets the required needs.
  • Support the implementation and rollout of the finalized product.
  • Be able to guide a development team
  • Groom the product backlog
  • Prioritize business requirements and keep the Business satisfied with the prioritization
  • Take ownership of Projects, contribute actively in coordination with business and transversal teams
  • Discuss with business stakeholders and take the initial request to a level of maturity from which the development team can pick it up.
  • At times, troubleshoot issues faced by end users
  • Provide innovative solutions to real-life business problems

Skill Profile:

  • 4-8 years of relevant experience
  • knowledge of Pega is mandatory
  • Good communication skills are mandatory
  • Good standard of general education at college/university level (full time) + experience in Business Analysis / IT
  • Demonstrated experience and knowledge of the project lifecycle, including requirements gathering, use case development, and test plan development and execution.
  • Good facilitation skills.
  • Telecom domain knowledge preferred, TMF compliance knowledge preferred.
  • Good understanding of the BSS side of the telecom industry
  • Understanding of Rest and SOAP-based API(S)
  • Understanding TMF Vocabulary and TMF-based API(S) is an added advantage
  • Agile exposure is a must
  • Basic XML / XSD & SQL knowledge is a must
  • Certification in Business Analysis and Scrum will be a definite advantage.

Additional Information:

  • Play an active role in the entire lifecycle of large-sized IT development projects, from engaging with various business entities to gathering business requirements to solution implementation.
  • Define and build business support for technical solutions
  • Support all analysis and design activities and closely work with other teams involved in the project, including the development team, testing team and business users
  • Prioritize requirements based on relative business importance
  • Work with developments teams working in the Agile SDLC
  • Take requirement-related decisions as needed by a Product Owner • Groom the Product Backlog as and when needed

What We Offer:

  • Career and competence support.
  • Clearly defined career paths
  • Medical Insurance up to Rs.20 Lakhs *
  • Personal Accident Policy
  • Paid Maternity Leave and Paternity Leave
  • Employee Assistance Program
  • Gratuity
  • Relocation Assistance
  • Open Door Policy
  • Disability Income Protection
  • Equal Employment Opportunity

Are you a Doer or Achiever?

At NCG, our doors are open for Doers and Achievers alike. We are a tribe where we create, innovate, learn and Contribute in a comfortable, transparent, and fair environment.

Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more! At NCG, you can explore excellent benefits designed to uplift and a solid community to upskill you.

We have more benefits for you. Apart from our excellent work culture, we believe in flexibility and freedom. As a part of NCG, you will enjoy exclusive benefits that keep growing!